1. Home
  2. Privacy Policy
Data Protection

Lv88's Privacy Policy

Your personal information matters to us. This page clearly explains how we collect, use, and protect your data.

Last Updated: January 1, 2026
Core Commitments

We your Committed to Protecting Your Data

Six core pillars of lv88's Privacy Policy that keep you protected

🔐
End-to-End Encryption
All your data is protected with SSL/TLS encryption. Login details, payment information, and personal data are always encrypted in transit — no one can intercept them.
Security
🚫
Never Sold to Third Parties
We never sell your data to advertisers or third parties. Your data is used solely to improve lv88's own services.
Privacy
🗂️
Minimal Data Collection
We only collect the information strictly necessary to operate our services — nothing more is stored.
Transparency
✏️
Right to Correct Information
You have the right to correct any inaccurate information in your profile. Contact our support team and it will be updated promptly.
User Rights
🗑️
Right to Data Deletion
When your account is closed, your personal data is removed from our systems. Some information may be retained for a specified period where legally required.
Data Control
🛡️
24/7 Security Monitoring
Our security team monitors systems around the clock. Any suspicious activity is detected and blocked immediately.
Active Protection
Table of Contents

Summary: lv88 respects your privacy. We collect only what's necessary, keep it secure, and never sell it to third parties. This Privacy Policy explains exactly how we handle your information.

01
What Information We Collect

When you create an account and use lv88's services, we collect certain types of information solely to deliver the best experience and maintain platform security.

Type of Information Example Reason for Collection
Identifying Information Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Email address, mobile number Account Communication & Security
Financial Information BKash/Nagad number, transaction history Payment Processing & Fraud Prevention
Technical Information IP address, device type, browser Security Monitoring
Gaming Activity Betting history and win/loss records Responsible Gaming & Service Improvement

In addition to information you provide directly, we also collect certain data automatically — such as when you log in, how long you play, and which games you play most. This is used to improve your experience and is never used against you.

Please note: We never store your password — only an encrypted hash is kept. Even our support team cannot view your password.

02
How We Use Your Information

Under lv88's privacy policy, every reason we use your data is communicated to you transparently. We never use your information for any purpose not listed here.

  • Account Management: To create your profile, verify logins, and protect your account.
  • Payment Processing: To securely process deposit and withdrawal transactions.
  • Customer Service: To respond to your queries and complaints and to resolve any issues.
  • Promotional Communications: To send you bonus offers and new game notifications (you can opt out of this at any time).
  • Security & Fraud Prevention: To detect suspicious activity and keep your account secure.
  • Legal Obligations: To meet regulatory requirements.
  • Service Improvement: Analyzes user experience to improve the platform.
  • Responsible Gaming: To monitor your gaming activity and provide support if any issues arise.

If you no longer wish to receive promotional emails or SMS, you can unsubscribe via your account settings or by emailing support@lv88-jit.com.

03
Data Storage & Security Measures

Lv88 uses industry-leading technology to protect your data. Our server infrastructure is secured by multiple layers of protection.

  • 256-bit SSL Encryption: All data transfers take place over encrypted channels.
  • Firewall & DDoS Protection: Our servers are protected against external attacks.
  • Regular Security Audits: Third-party experts conduct regular system audits.
  • Two-Factor Authentication (2FA): An extra layer of security can be added to your account.
  • Data Backup: Your data is backed up in a secure location.

We retain your information for as long as your account remains active. Once an account is closed, personal data is deleted — though financial transaction records may be kept for up to 5 years for legal compliance.

In the Event of a Data Breach: In the event of a data breach, we will notify affected users by email within 72 hours and take immediate protective measures.

04
Cookies & Tracking Technologies

Lv88 uses cookies to enhance your experience. Cookies are small text files stored in your browser that help remember your preferences.

  • Essential Cookies: Essential for login sessions and security — these cannot be disabled.
  • Functional Cookies: Remembers your language, theme, and preferences.
  • Analytics Cookies: Collects site usage data to improve our services.
  • Marketing Cookies: To show relevant offers — you can opt out at any time.

You can delete or block cookies at any time through your browser settings. Note that disabling essential cookies may affect certain site features. Our mobile app uses local storage in the same way.

05
Third-Party Data Sharing

A core principle of lv88's privacy policy is that we never sell your data. However, we do share limited information with trusted partners where necessary to operate our services.

  • Payment Processors: bKash, Nagad, Rocket — only the information required to complete transactions.
  • Identity Verification Services: A trusted partner for completing your KYC process.
  • Game Providers: Only the minimum information necessary to provide the gaming experience.
  • Legal Authorities: We are legally required to share information when directed by a court order or regulatory authority.

All third-party partners are required to comply with our privacy standards. They may not use your information for their own purposes or share it with anyone else.

We never sell or rent your information to advertisers, data brokers, or marketing companies — that's our commitment.

06
Your Data Rights

Under lv88's privacy policy, you retain full control over your personal data. Your key rights are outlined below:

👁️
Right to Access Your Data
You can request to see what information we hold about you at any time. We'll respond within 30 days.
✏️
Right to Correct Information
You can request corrections to any inaccurate or outdated information. Our support team will update it promptly.
🗑️
Right to Erasure
Upon account closure, you may request deletion of all your data, except where retention is required by law.
🚫
Right to Restrict Processing
You can request that we stop using your information for specific purposes, such as marketing communications.
📦
Right to Data Portability
You can request an export of your data in a machine-readable format (JSON/CSV).
📩
Right to Lodge a Complaint
If you have any concerns about your data, you can reach us directly at privacy@lv88-jit.com.
07
Children's Privacy Protection

Lv88 is strictly prohibited for anyone under 18. We do not knowingly collect information from minors. Age is verified during registration and further confirmed through our KYC process.

If you believe a minor's information may be in our system, please contact support@lv88-jit.com immediately. We will close the account and delete all associated data without delay.

A note to parents: please use parental control software to prevent your child from accessing this platform. To learn more about responsible gaming, visit our Responsible Gaming View page.

08
Privacy Policy Updates

Lv88 reserves the right to partially or fully update this privacy policy at any time, whether due to service improvements, legal changes, or security requirements.

  • You will be notified in advance at your registered email address for any significant changes.
  • Changes take effect from the date the updated policy is published.
  • Continued use of the platform after any changes are made will be considered acceptance of the updated policy.
  • Previous versions of the policy are available upon request.

The date of the latest update will always be displayed at the top of this page. We recommend checking back regularly to stay informed.

09
Contact & Complaints

If you have any questions, concerns, or complaints about our privacy policy, please get in touch. Our dedicated privacy team will respond within 30 business days.

  • General Support: support@lv88-jit.com
  • Privacy Matters: support@lv88-jit.com
  • Data Deletion Request: Email support@lv88-jit.com with the subject line "Data Deletion Request"
  • Data Export Request: Email support@lv88-jit.com with the subject line "Data Export Request"

For quick assistance: Please include your registered username and details of your request in the email so our team can assist you as quickly as possible.

Safe Gaming

Your Data Is Protected, Right Now Join lv88

Our Privacy Policy is transparent and fair. Register with confidence and enjoy a secure gaming experience.

Register Now App Download Responsible Gaming
বাংলা